Shipping policy

Shipping Policy

At Forged Muse, every piece is handcrafted and finished with care. Many of our designs are made to order, ensuring exceptional quality and attention to detail.

Processing Times

  • Ready-to-ship items are processed within 2–5 business days.
  • Made-to-order pieces are typically crafted and dispatched within 7–14 business days.
  • During new collection launches or holiday periods, processing times may be slightly extended.

Shipping

We ship worldwide using trusted courier partners.

Estimated delivery times:

  • Europe: 2–7 business days
  • United Kingdom: 2–5 business days
  • United States & Canada: 5–10 business days
  • International: 7–21 business days

Please note that delivery estimates are not guaranteed and may vary due to customs processing or courier delays.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email containing your tracking information.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authority. These charges are the responsibility of the customer.

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us at hello@forgedmuse.co. and we’ll work with the shipping carrier to resolve the issue.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase. Forged Muse cannot be held responsible for delays or losses resulting from incorrect shipping information provided at checkout.

Contact

For any questions regarding shipping or your order, please contact us at:

hello@forgedmuse.co.